Leather 6 Watch Winder with Storage Space | Multi Rotation | Fingerprint Lock | Quiet Motors
Returns & Exchanges Policy
Returns
*To return your product, please email to support@dukwinwatchwinders.com first to get your exact return information first.
To return your product, please follow as steps:
1. Email to support@dukwinwatchwinders.com first.
2. Send the picture and video regarding the issue via email or Whatsapp (If possible)
3. Please keep the original package and the lable where stick on the package box for several days.
4. We will refund you after we receive the item and finish quality check.
Return Address:
US address: LiqinLiu-[sally], 2220NW 14TH AVE,Gainesville.FL.32605-5213, US,7189714812
UK address: Kelvin Hui, 43 Chapman Close, Sheffield, South Yorkshire, S6 5BX ,UK, 07426435383
Customers should meet the following terms:
-Our returns policy covers 30 days. If 30 days has passed since the time of your delivery, unfortunately, we cannot offer you a refund or exchange.
-Please note that the platform had charged the buyer 5% transaction fee, if the buyer wants to return the goods for a refund for personal reasons, the refund we will give you will be 5% less.
-You are responsible for covering shipping costs when returning your item for personal reason. Shipping costs are non-refundable.
*Products must be returned in new, unused condition and in the original packaging, otherwise you may be charged a 20% restocking fee. Please note all return delivery costs are the responsibility of the customer.
*If you buy our watch winder with fingerprint lock, please delete your fingerprint before sending it back.
Faulty Goods
Faulty goods are covered by the manufacturer’s warranty - if you find fault with the goods you must advise us within 3 days of receipt of goods.
Refunds
Once your return is received and inspected, we will send you an email to notify you of the status of your refund.
If you are approved, returns will be processed within 14 business days of receipt of your item(s). Please note that payment processing is beyond our control and it may take up to 7-10 additional business days for the funds to be credited to your account used during checkout.
Order Cancellation
You can cancel your order within 4 hours of placing it. Please send an email to support@dukwinwatchwinders.com to request cancellation. We will NOT accept order cancellation request if the order have already been shipped.
*Note： If the buyer cancels the order arbitrarily, please note that the platform Shopify will charge a 5% transaction fee, so this transaction fee will be deducted from your payment and your refund will be reduced by 5%.
Important Notice: Orders paid with tips or gift cards are non-cancellable under any circumstances.
Order Processing Timeline:
We typically process orders within 1–3 business days. If the order has been shipped, we cannot accept a cancellation request.
*Exception: In case of out-of-stock items, we will send an additional email notification.
Late or missing refunds
If you still haven't received your refund after 10 business days, first of all, double check your bank account and ensure it is the same one used for purchase.
Following this, contact your credit/debit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund appears in your account.
After performing each of these steps, if you are certain the refund has not be received, please contact us at support@dukwinwatchwinders.com.
Gift Card Policy
Please note that all gift card purchases are non-refundable and cannot be cancelled once the order is completed.
Note：
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Estimate delivery times:
2-5 days (United States)
2-6 days (Germany)
3-10 days (United Kingdom)
3-7 days (Australia)
7-25 days (International)
✅ 1-Year Warranty Covering All Manufacturing Defects.
✅ 30-Day Returns for a Risk-Free Purchase Experience.
✅ Free Replacement Parts for Quick DIY Fixes.
✅ Professional Troubleshooting Guides for Easy Self-Service.
✅ Anti-Shock Packaging to Ensure Safe Delivery Worldwide.
✅ 24h-48h Response to All Your Questions and Concerns.
Guarantee Safe Checkout
Leather 6 Watch Winder with Storage Space | Multi Rotation | Fingerprint Lock | Quiet Motors
When your collection deserves the spotlight, the Leather Watch Winder ensures all eyes are on it.
Crafted to showcase and protect, this exquisite winder offers generous space for up to six automatic timepieces, along with a convenient drawer - making it not just a functional accessory, but a true centerpiece.
Handcrafted from premium wood and elegantly wrapped in microfiber leather, the leather watch winder combines refined aesthetics with durability. The three-level LED light strip provides adjustable illumination to highlight your collection with sophistication. For ultimate security, the fingerprint lock system allows quick, effortless, and private access to your watches.
To elevate the experience further, the watch winder on watch features a stunning RGB LED halo light, fully customizable to suit your mood or interior style. More than a winder, it’s a statement of luxury.
Specifications
- Capacity: 6 Automatic watches , 1 drawer
- Finish: Wooden MDF frame wrapped in microfiber leather
- Color: Blue, Slate Gray
- Product Dimensions: 35.5 cmx 19cm x 36.5 cm/13.98 in x 7.48 in x 14.37 in
- Power: Runs solely on AC power
- Wacth Cuff: The bracelet/ wrist diameter limited from 35 - 65mm
- Fingerprint Lock: Up to 20 fingerprints can be stored
- Lighting: RGB ambient lights
- Innovative Touch Display: User-friendly Digital Display, Includes a remote control for convenient adjustments
- 12 O’clock Position: Optimal presentation during the resting phase
- Ultra-Quiet Japanese Motors: Runs smoothly and quietly
- Anti-magnetization: A closed motor design prevents watches from becoming magnetized and affecting timekeeping
Multiple programs:
- Turns Per Day: 300 to 2300
- Rotation: Clockwise - Counter Clockwise - Both directions
Winding Mode
1. TPD values range between 300-2300. Use the up and down buttons to adjust. The up button increases by 50 each time, looping back to 300 if it exceeds 2300. The down button decreases by 50 each time, looping back to 2300 if it goes below 300.
2. TPD Calculation Method: 10 turns per cycle
24-hour mode operating cycle (minutes) =1440/ (TPD/10 turns);
12-hour mode operating cycle (minutes) =1440/ (TPD/10 turns) /2;
8-hour mode operating cycle (minutes) =1440/ (TPD/10 turns) /3;
e.g: TPD set to 650, clockwise, 24 hours mode. Then the running period (minutes) =22.2, that is, each cycle is 22.2 minutes.
Cycle execution: the time required for the motor to rotate clockwise 10 times + the motor stop time = 22.2 minutes. In the 12 (8 hours) working mode, the cycle runs for 12 (8 hours) hours and then stops; stops for 12 (16 hours) hours, and then restarts the cycle.
